Digital Assistant for Online Customer Service
*Our Digital Assistant is based on our representatives’ availability.
GETTING IN TOUCH IS EASY!
Just look for the Let’s Talk! bubble at the bottom right-hand corner of our website, Online, or Mobile Banking. Then simply select the communication method that suits your needs best and one of our local bankers will be happy to assist you!
What you can expect from our Digital Assistant:
CoBrowsing
We know trying to describe and explain something over the phone can be challenging. Our Digital Assistant offers the ability to add on-screen assistance to your call from your desktop, laptop, or mobile device.
Our local representatives can show you how to do what you came to do on-screen—with less effort, in a shorter time, and with greater clarity. No downloads or installation required.
Live Chat
When you need assistance from Oregon Pacific Bank, you no longer have to pick up the phone. Our Digital Assistant offers the speed and convenience of chatting with a local representative who can help. With the ability to show you on-screen where to go and how to use our Online Banking features, we can save you valuable time.
Video Chat
We are delivering a personalized experience to you wherever you are located or whatever device you are using, as long as it has built in video capabilities. Speak face-to-face with one of our skilled representatives from the comfort of your screen, without any downloads or installations.
Please note, for security purposes, we will always verify your identity before disclosing any information regarding your account.
